Canadian privacy officials determined that TikTok fails to protect children’s personal data. They said the app allows underage access and mishandles sensitive information.
Children continue using the app
Hundreds of thousands of Canadian children log into TikTok each year. The company insists the service is not for users under 13. Investigators found that many minors still access the platform.
Data collected for advertising
The investigation revealed that TikTok gathered sensitive information from large numbers of children. The platform then used this data for targeted ads and content recommendations. Officials warned these practices could put young users at risk.
TikTok pledges stronger measures
The company announced plans to enhance safeguards for Canadian users. It disputed some of the findings but did not clarify which parts it contests.
Commissioner warns of risks
Privacy commissioner Philippe Dufresne led the inquiry with other officials. He explained that TikTok collects vast amounts of user data, including from minors. He warned that targeted ads and content could negatively affect children.
Mr Dufresne confirmed TikTok agreed to strengthen protections against underage use. The company also promised to clarify how it manages children’s data.
Company responds
A TikTok spokesperson said the platform welcomed the investigation. They highlighted that Canadian officials accepted several proposals to improve safeguards. The spokesperson added that TikTok remains committed to privacy and transparency despite disputing some conclusions.
Global scrutiny grows
The Canadian findings add to international pressure on TikTok. Governments are examining its impact on children and raising national security concerns. The Chinese-owned company and Beijing deny the allegations.
In the United States, former President Donald Trump discussed TikTok with Chinese leader Xi Jinping. Talks included a possible takeover of TikTok’s US operations by American companies.
In Europe, the European Commission ordered staff in 2023 to remove TikTok from corporate phones and devices. Officials said the step aimed to protect data and strengthen cybersecurity.
